Stockists FAQ
View our frequently asked stockists questions below! This will help you understand everything you need to know about Bad & Boujee Hair
How do I wash and care for my Bad & Boujee ponytail?
To keep your ponytail looking fresh and fabulous:
1. Gently detangle using a wide-tooth comb or paddle brush.
2. Wash with Bad & Boujee’s Wig Shampoo & Conditioner Set – specially formulated to keep synthetic hair soft and tangle-free.
3. Rinse with lukewarm water and gently squeeze out excess water (no twisting!).
4. Hang to air dry on a hook using the included hanger – avoid direct sunlight or heat.
5. Once fully dry, remove from the hook and store in your Bad & Boujee Hanger Bag to keep it protected and ready to slay.
Pro Tips:
• Avoid excessive heat styling (our ponytails are heat-resistant up to 180°C).
• Always store your ponytail in the hanger bag between uses to help maintain its shape and minimize tangling.
What are the delivery options?
We offer Standard and Express Shipping across Australia and New Zealand – prices are calculated at checkout based on your location.
Local Pick-Up is also available from our East Cannington showroom – just select the pick-up option at checkout.
Need it ASAP?
Same Day Delivery may be available in urgent cases (Perth metro only) at the buyer’s expense. DM us to check availability before ordering.
What styles do you offer?
We currently offer 3 drawstring ponytail styles – I’m So Wavy, Loose Curl, and Straight Up. Each style is 24 inches, heat-resistant, and comes in 15 shades.
Can I pick up my order?
Absolutely! Pick-up is available from our East Cannington showroom. You’ll receive the address upon confirmation.
Are the ponytails heat-resistant?
Yes! All our ponytails are heat-resistant up to 180°C, perfect for styling your way.
Can I colour / my ponytail?
No we do not recommend colouring your ponytail as it is synthetic fibre. Some clients do at their own risk 🙂